Short Course - Front Office 

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Short Course - Front Office

Programme Length: 3 Months

Credential Awarded: Western Hospitality Institute Certificate

 Programme Overview 

The programme is offered in a package, as a professional and personal development component is added. Courses are operated over a six (6) to eight (8) weeks, and classes are held one day per week for the duration, in the evenings from 5:30pm – 8:30pm. Each course can be specially designed or tailored to be delivered in a compressed format depending on your needs. The programme is open to you once you are a hospitality and tourism worker, a beginner in the field, or a learning enthusiast. For successfully operation of the programme onsite, we require a cohort of 10-15 applicants. In addition, we offer at least three to four cohorts annually. Offsite programmes delivered at your location will meet your needs based on your stipulations (quantity is subjective in such instance).

 Programme Availability 

September 2020

LOCATION

All Locations

STATUS

Open

START DATE

January 2021

LOCATION

All Locations

STATUS

Open

START DATE

 Programme Highlights 

  • Report Writing 

  • Check-in and Check-out procedures

  • Reservation systems

  • The function of the front office & responsibilities of the front office agent

  • Handling Reservation